Annual AC maintenance contract for your business
One partner for every AC across your sites. Fixed annual price, priority response on breakdowns, VAT invoice and a signed contract.
- Fixed price for 12 months — predictable budget
- Priority response over non-contract clients
- VAT invoice and written contract for every site
Three tiers based on your fleet size and priority
Price per indoor unit per year, VAT included. Minimum 3 units to qualify for a contract.
Basic
1 scheduled visit/year · response within 3 working days
≈ 291 лв · per 1 indoor unit
Standard
2 scheduled visits (spring + autumn) · response within 2 working days · −10% on parts
≈ 507 лв · per 1 indoor unit
Pro
3 scheduled visits · response within 1 working day · −15% on parts · priority hotline
≈ 741 лв · per 1 indoor unit
What each tier includes
Detailed comparison. Everything below is locked into your signed contract.
| Basic | Standard | Pro | |
|---|---|---|---|
| Scheduled visits per year | 1 visit (spring) | 2 visits (spring + autumn) | 3 visits (every 4 months) |
| Breakdown response time | within 3 working days | within 2 working days | within 1 working day |
| Indoor and outdoor unit washing | |||
| Antibacterial treatment | |||
| Drainage cleaning | |||
| Electrical inspection and tightening | |||
| Refrigerant and pressure check | |||
| Parts discount | −10% | −15% | |
| Priority hotline | Working hours | Working hours · priority | |
| Digital PDF report after every visit | |||
| Free consultation for new sites | 1×/year · up to 1 hour |
What is NOT included
Full transparency — the items below are billed separately at our published rates.
- Refrigerant top-up (R32 / R410A) — €25 per 100 g
- Emergency repair of compressor, board or motor
- Dismantling, relocation or reinstallation of any unit
- Replacement of an AC unit or key components
- Damage from external factors — storm, surge, moisture, pests, vandalism
Not happy with the first scheduled visit?
The next visit is on us — no paperwork, no questions. That's how we stand behind the service you're paying for.
Who this contract is built for
For any organisation in Varna and the region with 3 or more AC units on owned or leased premises.
Offices and administrative buildings
Stable working environment without interruptions — we schedule visits outside business hours.
Restaurants and hotels (HoReCa)
Seasonal readiness with no breakdowns in high season — we service units before the summer and winter peaks.
Medical and dental practices
Clean air with antibacterial treatment and a documented protocol per visit — ready for regulator checks.
Shops and retail venues
Comfort for customers and staff. Flexible visit slots — early morning or after closing.
How we work — 4 steps
From inquiry to the first scheduled visit usually takes 7–10 working days.
1. Inquiry
Fill in the form with the number of units and your preferred tier. We call you back within 1 working day.
2. On-site survey
We visit your site, inventory each unit and prepare a tailored quote. The survey costs €30 and is deducted from your first invoice upon signing.
3. Contract and schedule
We sign a 12-month contract with fixed prices and SLAs. You receive the schedule of planned visits.
4. First visit
The first scheduled visit takes place within 14 days of signing. You receive a digital report with recommendations.
Every AC under contract carries a service sticker
After each scheduled visit we mark the indoor unit with a dated sticker and our direct service phone. Your facility manager can audit any AC in the building without digging through paperwork.
- Date of last service visible right on the unit
- Fits internal audit and HVAC service requirements
- Service history follows the unit — survives staff turnover
Our work in Varna
Real installations and maintenance jobs done by our own team
Important to know
- Minimum units: 3. Term: 12 months, then auto-renewal with the option to cancel via 30-day written notice.
- SLA is measured in working days (Mon–Sat 08:00–18:00). Sundays and public holidays don't count.
- Refrigerant top-up and emergency repairs are billed separately at our published rates.
- For units older than 10 years or installed by a third party, we assess each case and may decline inclusion.
- Prices fixed for 12 months. Possible annual indexation, capped at the Bulgarian CPI.
- The client grants access at the agreed time. Missed visits are not rescheduled into the next period.
Frequently asked questions
Short, honest answers about the contract, the pricing and what's included.
What's the minimum number of units?
Minimum 3 indoor units across one or several sites. For 1–2 units we recommend a one-off maintenance — see the "Maintenance" link in the menu.
Do you issue VAT invoices and contracts?
Yes. We only work under a written contract and issue a VAT invoice for every payment. We can include your EIK / VAT number and any other accounting details.
What happens with breakdowns outside the schedule?
Call the contract priority line — we respond within 1, 2 or 3 working days depending on your tier. Emergency labour and parts are billed separately at our published rates (with a discount on Standard and Pro).
Is refrigerant top-up included?
No. Refrigerant top-up is billed separately — €25 per 100 g of R32 / R410A. This is how we keep your annual fee predictable and honest.
Can we pay in instalments?
Yes. Standard schedule — 2 equal instalments (April and October), tied to your scheduled visits. Pay the full year upfront — 5% discount.
Contract term and cancellation?
Minimum term 12 months. After the first year the contract auto-renews and can be cancelled with 30 days' written notice — no penalties.
Do you service units we didn't install?
Yes, after an on-site survey. For units older than 10 years or with signs of poor installation, we reserve the right to decline inclusion or offer individual terms.
How much is the survey?
The on-site survey is €30 and is deducted from your first invoice if you sign within 14 days.
Business contract inquiry
Fill in the form — we'll come back within 1 working day with a tailored quote for your sites.
Questions before submitting the form?
Call us directly — free phone consultation, no obligation.